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Netlink Business Systems: Keeping an eye on SMBs
 
Netlink Business Systems set up a unit in Detroit and bagged large contracts in the insurance space. Services contributed Rs 10 crore to its overall turnover of Rs 71 crore.
 

 
Thursday, September 22, 2005

 


CEO: Rajesh Bakshi

BRANDS: HP, IBM, 3Com, Sun, Microsoft, Cisco
BRANCHES: 7
EMPLOYEES: 112
ADDRESS: R-82, GK - I, 
New Delhi 1100048
TEL: 011-26222447
SILVER CLUB RANK (2003-04): 22

STRENGTHS
l Set up an unit in Detroit and bagged lucrative projects from insurance segment
l Tied up with Iris Computers to set up call centers nationally
CHALLLENGES
l Limited geographical reach within country
l Yet to venture in other verticals

New Delhi-based Netlink Business Systems has managed the break the spell of negative growth in from 2001 to 03 and for the second year running posted positive growth rates. In 2004-05 it grew its business by 58% to post a turnover of Rs 71 crore.

Rs 10 crore of the overall revenue came from services. 50% revenues come from ITES, 15% from hospitality and 25% from insurance segments. This year, the company is planning to enter the banking vertical as well.

The solution provider geared itself to focus towards warranty support and services for IBM, HP Cisco and Microsoft with network management. In the last three years the company has emerged as a strong player in the IT infrastructure management space and reaped benefits of TIIMS, a solution that it developed a few years ago. TIIMS contributes Rs 10 crore of its total revenue. NetLink received 35 new engagements for TIIMS last fiscal.

Netlink is aware than manpower is the biggest asset that will propel its growth plans. Currently total strength of the company 175 people, with almost 18% annual recruitments.

Last fiscal Netlink added Aviva and Max New York life to its customer list. The other Indian clients it boasts of are General Electric, Bechtel, Asea Brown Boveri, Oberoi Group of Hotels, Jamia Millia Islamia University, NIIT, Tricon Restaurants, ITC Fortune, Ericsson Communications, Hotel Le Meridien and Hewitt Associates. Since the company set its base in Malaysia, it has also managed to build a strong customer base there as well including Tanco Resorts Berhad, Astro, RHB Bank, Maxis, NTT MSC, and DHL Worldwide.

It set up a data migration and data warehousing company, Netlink Information Systems (NIS), in Detroit in February 2005. It has signed up with its peer, Iris Computers, to set up call centers in the country, under the aegis of Netlink Ranve India (NRI). This Rs 10 crore division has chalked out an expansion drive involving the launch of three vortals and a slew of software products for which it will more than double its development facility.

It is also making a major push to develop a strong operations base in Malaysia where it is providing value-added IT consulting. Towards this, NRIL has floated a Malaysian subsidiary called NRIL Sdn Bhd, located in the Malaysian multimedia super-corridor. NRIL is now in advanced stage of talks for a tie-up with the Malaysia-based Tanco Group, which owns several resorts.

NRI has also signed an MoU with Malaysia's second largest University Putra Malaysia to work together in areas of IT consultancy, networking, system integration, enterprise-wide solutions, software development and high-end IT training.

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