Nexus Computers, which employ over 350 people and operates from 34 locations across India, has reported a 68 percent increase in net profits (after tax) in 2000-01, primarily through its transition into the new business model. According to the company, the approach at Nexus Computers has always been to strive for complete customer satisfaction. To this purpose, the company offers some of the best hardware and software products available in the market today. This combination of quality and commitment is reflected n the number of repeat orders received by the company. 

The company has reported its alliance with Cisco Systems to become its premier certified partner for the company's entire line of product. This has further strengthened the company's skill and product knowledge in the market. Currently, with the exclusive access to Cisco's support features, which is only available to certified partners, Nexus computers is now even better positioned to understand customer needs and provide customized solutions to meet their needs. On the other had, Nexus Computers has grown to become a leading provider of IT products, services and business solutions. The company has also established direct sales channels to address the SME and large enterprise markets in India. 

Besides, Nexus Computers' has entered into strategic alliances with global IT giants including IBM, Compaq, HP, Microsoft, Novell, Lotus and Intel to list a few. Nexus Computers has also been named 'Best Authorized Service Provider' by IBM. This announcement has put the company's customer centric approach in the limelight. 

On the other hand, to beat the slowdown in the revenue flow, the company plans to focus on providing end-to-end solutions that will help their customers increase their own efficiency and profitability. Besides, Nexus Computers also plans to enhance its skills in core competencies such as storage and network technology, high-end server, solutions, software development, and facilities management with a view to further advance the company enterprise solutions capability. 

Reportedly, the company also plans to diverge its offering in several  vertical segments such as manufacturing, educational sectors, IT enabled services, banking/finance and government, which will help to boost their revenue flow.