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Nortel has extended its product offerings to the burgeoning SMB segment in
India. Nortel's new product range includes switches, routers and access points
and will feature the SMB-specific Business Communications Manager (BCM50) and a
digital hybrid PBX supplied by Nortel's Korean JV, LG-Nortel. SMB customers
will benefit from both voice and data enabled solutions backed by Nortel's
carrier-grade industry standards. The specially designed offering will provide
customers simple, scalable and easy to use products at a very affordable price.
India is the first country in Asia where the SMB initiative is being rolled
out and is backed up by dedicated marketing, support infrastructure and people.
The SMB initiative will be one of Nortel's biggest product rollouts in India,
with multi-city roadshows taking the solutions out to customers across the
country.
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Nortel has streamlined its training processes and established a robust
ecosystem for its SMB solutions that will help channel partners deliver the
value of Nortel's voice and data solutions across India at a really affordable
cost. The solutions will cater to businesses even as small as three to five
staff. To provide an end-to-end value proposition to SMB customers Nortel will
also set up a dedicated national customer support center. This support center
will be accessible through a toll free number, which will provide customers a
single interface for all post-deployment support and services. The new solution
will combine the traditionally distinct voice networking products and data
networking products to provide a complete end-to-end solution. Nortel's SMB
solutions will be distributed through Ingram Micro and its focused resellers
covering the length and breadth of the SMB segment across the country.
Contact: Shubhra Chadda
Tel: 080-66278202
E-mail: shubhra@nortel.com Page(s) 1
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