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Comverse launches billing and customer management solution
 
The solution-Comverse ONE, offers seamless support for both multi-service and payment convergence all through one system
 
DQC NEWS BUREAU
 
Tuesday, June 03, 2008

 

New Delhi
June 3, 2008

Comverse announced availability of the Comverse ONE Billing and Active Customer Management solution-a customer care and billing solution built around a single data model and a single product catalog, allowing seamless support for both multi-service and payment convergence all through one system. This approach uniquely gives operators the ability to use one system to manage all subscribers consistently, regardless of payment or service type, as well as accelerate the launch of new offers and promotions.

The Comverse ONE approach can lower costs, accelerate time to revenue and improve the customer experience. Since the end-to-end functionality is built around one data model and one product catalog, integration points are removed, reducing deployment time and cost. Comverse ONE can be deployed in a variety of ways to meet unique operator needs. In addition to supporting pure-play prepaid, pure-play postpaid or hybrid prepaid/postpaid, an operator can also deploy Comverse ONE to support postpaid subscribers with real-time credit control; to support prepaid subscribers with order management and customer care; or to support any combination of prepaid, postpaid and hybrid accounts. Any deployment mode can be efficiently evolved to add capabilities over time to meet phased business transformations or changing business needs. Because all modules are based on the same architecture, upgrades and evolution are swift and cost-effective.

“Convergent, real-time charging is vitally important to fully support and monetize next-generation services, as well as to provide operators with the flexibility for key differentiation through personalization, bundled offers and multiple pricing models,” said Norbert Scholz, Research Director, Gartner.

Speaking about the new launch, Howard Woolf, President, Comverse Converged Billing Group said, “We understand that operators need to simplify operations, lower costs and decrease the complexity associated with use of disparate systems. Comverse is in a unique position to address these business issues with our customers.”

The solution is an evolution path for existing customers, and delivers comprehensive BSS functionality from real-time rating, charging, promotions and session control, through active customer management-including self-service and order management-to billing and financials, mediation and content partner settlements; all based on the same architecture.

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