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If it's business critical applications, it has to be open source
 
Research indicates that executives perceive major need for services to optimize payback from open source solutions
 
DQC NEWS BUREAU
 
Tuesday, May 15, 2007

 

Mumbai
May 15th, 2007

Respondents in a study of European and North American companies that had evaluated or are using open source software see enough business benefit from open source to use it for applications critical to their business in key areas such as driving revenue and enhancing customer service. Forrester Consulting, a leading provider of technology and market research, conducted the international commissioned study, for Unisys Corporation.

The majority of respondents to the study also use open source for mission-critical applications, but showed concern about the availability of services to unlock the full value of open source solutions. The respondents viewed open source software as capable of delivering significant business payback, especially by lowering their companies' overall operating costs.

While 62 percent of respondents stated that being able to use the software without paying a license fee made open source attractive, nearly 80 percent cited factors as support for open standards, use of code without restrictions and avoidance of lock-in to a single vendor. More than half of the respondents - 58 percent in North America and 51 percent in the UK and Continental Europe - stated that they use open source software for mission-critical applications.

More than 79 percent report using open source in the application infrastructure - in databases, Web servers and application servers. In fact, 77 percent of the study respondents called open source important or very important for improving IT efficiency and delivering more with less.

A large majority of respondents also saw open source software as a major vehicle for key IT initiatives such as modernizing their enterprise application environments. 71percent viewed it as important or very important for consolidating IT infrastructure. In addition, 57 percent of the respondents characterized open source as important or very important for facilitating the migration to a Service Oriented Architecture (SOA).

According to Forrester, open source software's support for open standards was a major factor driving their view of its value for SOA next-generation enterprise architectures. Nearly three-quarters (74 percent) of the respondents to the survey expressed concern about the availability of consulting, integration, support and other services for open source software.

More than two thirds of the respondents expected life cycle support (80 percent); integration of multiple open source software components (76 percent); and open source application development (72 percent) from their open source service provider.

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