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MUMBAI
November 16, 2006
Hewlett-Packard strengthened its enterprise printing business by announcing
its new enterprise strategy and product portfolio, including plans to strengthen
its sales force, to provide customers in India with unprecedented levels of
service, information and insight. As part of the announcement, the company
shared its plans in enterprise services and solutions and unveiled a new
ink-based printing technology – HP Edgeline – specially designed to handle
the high-volume workloads of businesses. The company also announced the
largest-ever rollout of multifunction printers, which are aimed at replacing
copiers in businesses of all sizes.
With these announcements, HP now provides enterprise imaging and printing
customers with a full suite of services and solutions enabled by a world-class
product portfolio. "By leveraging our strengths in IT and our expertise in
imaging and printing, HP is best-positioned to capture, manage and deliver the
intelligence that enterprise customers need to improve their business
processes," said Kelly Tan, VP - Enterprise/Specialty Printing,
Imaging and Printing Group, HP Asia Pacific and Japan. "This is not only
about cutting costs. It's about using HP's services and solutions to help
customers manage business information more efficiently, to gain productivity and
a competitive advantage."
As part of a revitalized approach to make it easier to do business with HP,
the company plans to hire highly skilled sales consultants who will be dedicated
to the company's top 2,300 accounts. These experts will engage customers in
conversations that go beyond simple cost cutting to understanding how to apply
the information enabled by the imaging and printing devices on the network to
build competitive advantage.
HP's strategy includes establishing teams of specialists that can address
customers' broad business environments as well as their specific IT and end-user
challenges. In addition to an account manager, each team will include
specialists in technology, services and business processes with knowledge of the
workflows, vertical applications and HP capabilities relevant to their
customer's specific needs – whether it is helping to optimize their
infrastructure manage their environment or improve their business workflows.
In India, HP has engaged Digital Convergence Specialists who identify
customer needs and provide imaging and printing solutions to build competitive
advantage by delivering proven expertise. HP has plans to deploy focused channel
partners across the country to address the needs of their customers.
HP also plans to tailor more than 30 imaging and printing solutions within
its portfolio to build industry-specific offerings for major vertical markets in
the public and commercial sectors. Delivering proven expertise to
new customers, the vertical solutions will address critical business needs such
as improving processes, operational efficiencies, cost savings and revenue.
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