Publicly listed Visesh Infotecnics Ltd, a global provider of IT products and solutions, has commenced Knowledge Process Outsourcing (KPO) operations for EcoStar Communications Corporation, a US-based Fortune 500 company. 

The KPO operations were bagged by the recently registered US Company 'Cyberworks Visesh LLC', a joint venture company of Visesh Infotecnics Ltd. Visesh Infotecnics Ltd and Cyberworks Software Inc (USA) had announced the merger of their Business Process Outsourcing divisions and have registered the joint venture company in Oregon State (USA) in March, 2006.

Cyberworks Software Inc. (CSI) headquartered in Cleveland USA, a IT contract consulting services company catering to the specialized needs of several Fortune 1000 companies in America, had announced that the two companies have agreed to work together, through a new joint venture company established in USA, as 'Cyberworks Visesh LLC', owned 50% each by Cyberworks and Visesh. 

This new entity, combines the ISO-certified infrastructure and management of Delhi-based Visesh Infotecnics Ltd with the resources of Cyberworks Software Inc, a US based technology company.

EcoStar, headquartered in Englewood, Colorado, is a public company with revenue in excess of $7 billion. It has a 24-year history and approximately 20,000 employees and is recognized in the communications industry for its research and development activities. It delivers direct broadcast satellite (DBS) television products and services through its Dishnetwork, to its customers worldwide. 

“It is expected that the EchoStar order will generate first year revenues to the tune of approximately US$20 million. We are currently in the process of negotiating similar orders in the KPO space with other global leaders, which leverage our technical expertise and infrastructure reliability and expect more closures shortly,” says Visesh Infotecnics Ltd. CEO & Managing Director, Sanjiv Bhavnani. 

The KPO operations of Visesh Infotecnics commenced recently under its new business division for outsourcing, 'V-Connect'. Keeping in view the initial success of its marketing efforts, the company is planning a fast ramp-up of operations, which could touch over 2,000 seats capacity by March 2007. 

It has plans to expand its presence in the KPO/BPO space through acquisitions and strategic alliances with other key players in India and overseas. Such plans revolve around expanding on its infrastructure management capabilities in the BPO space, wherein its in-house division 'InfraServe' has established credentials and it is already carrying an in-house developed, tested and acclaimed GPS/GIS/GPRS product 'TransXS'”, for corporate personnel movement that is designed to meet the specific needs of BPOs. 

The company aims at positioning itself as a premium KPO by addressing new business opportunities that require a high level of technical skills, with higher payouts and consequently high margins.

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