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In order to improve its after-sales service and increase sales, Transcend is
planning to set up an RMA center in India for the first time. Till date, the
company has been shipping its products to Taiwan to address warranty complaints
and the replacement process has been taking a long time.
However, the company has not yet decided the place for the center as they are
considering different options. The RMA center would be an outsourced division of
Transcend.
On the other hand, Transcend has ventured out in other areas such as digital
photo frames, MP3 players, external hard drives and SSDs (Solid State Devices).
The company showcased its new range of products in the recently concluded annual
computer expo, Computex 2009 in Taiwan.
In another major development, Transcend has tied-up with Trend Micro to come
out with an anti-virus USB flash drive. Page(s) 1
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