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Infrastructure Management: Charting a new roadmap for CIOs! A CIO Special


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Godrej Case Study

We offer a single place to search all information
 
Having launched three search offerings for mid to enterprise level companies, and with the recent acquisition of FAST, Microsoft is looking at enhancing its focus in the country
 
RUTH SAMSON
 
Friday, July 18, 2008

 

How is the current market for MS Enterprise Search offerings like in India?
The need for a search function is basically driven by the amount of data and not necessarily by the size of the company. Last year, we released SharePoint as a standalone option, whereas earlier it was a part of the information work appliance. Our latest offering is-Search Server 2008 Express, which is freely available for download. It was launched in an endeavor to offer something for the smaller companies. This may include smaller work groups that have standalone servers. Apart from Express, Microsoft's enterprise search lineup includes Search Server 2008, and Microsoft Office SharePoint Server 2007.

Where is the most demand coming from?
The most demand comes from the companies that have huge amounts of data and need to search quickly and constantly. These include ITeS, pharma and manufacturing companies. Our focus is mostly on mid to enterprise markets because these companies have multiple locations. Also, they are based on institutional knowledge, which has to be accessed from all the locations, hence these types of companies find search server useful.

Sanjay Manchanda
Director-Business Division, Microsoft India

What gives MS search offerings an edge over its competitors?
Our competitors include the likes of IBM and Google. But the differentiator is that we have built our search capabilities so deeply that it is seamless. We offer a single place to search information of different types. Our recent acquisition of FAST, a provider of enterprise search solutions, also gives us an edge over other players in the segment.

What is the business model you use and what are the opportunities offered by enterprise search offerings for the channel?
We deploy a multi-tier distribution channel. The model is completely channel driven. We had initiated QuickStart program to get partners on board. Globally, we have 3,600 partners and in India, 50 to 60 partners. Partners can expect revenue work streams when they are planning and servicing the end-user. For example, many e-gov projects are going paperless, which involves customizing. All these are opportunities for the channel.

What is the kind of revenues a company would have to invest to get the benefit of MS search offerings?
Microsoft's enterprise search lineup has three different offerings. Express is free for download. Then there is search server, which is ideal for a 100-200 people company that has lots of indexing. Office SharePoint server is for the high-end companies, where the business critical needs are higher like Wipro and Infosys.The retail price of search server is Rs 15,000-20,000 for unlimited number of users. The cost of SharePoint would depend on the number of user licenses.

What is your roadmap for MS search offerings in India?
India is a part of our global strategy and an important market for us. Given the investments we have made and the launch of three new separate search offerings in the form of Search Server 2008 Express, Search Server 2008 and Microsoft Office SharePoint Server 2007, we want to show our dedication towards building on structured data and relevance of search results. We believe that search is the next killer app and it will play an important role in every aspect.

RUTH SAMSON
ruths@cybermedia.co.in

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