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Home > THE DQCI SILVER CLUB 2005
 

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Godrej Case Study

Rashi Peripherals: Getting on the road
 
Rashi Peripheral's undertook an ambitious plan to cover 35 cities and 2,500 partners in just about 60 days, through its Channel Business Forum.
 

 
Thursday, September 22, 2005

 


MD: Suresh Pansari

VENDORS: Altec Lansing, AMD, Asus, Compex, Edifier, HP, IBM, Microtek, Kodak, Lenovo, Logitech, Netgear, Ozaki, Pixel View, Sony, XFX
EMPLOYEES: 260
BRANCHES: 36
DEALERS: 8,000
ADDRESS: 105, Unique House, Chakala Road, Andheri (E), Mumbai 400099
TEL: 022- 28221013
SILVER CLUB RANK (2003-04): 10

STRENGTHS
l Took over Zeta Technologies to get into audio speaker segment
l Tied up with Netgear Inc and got into network integration business as well
CHALLLENGES
l Discontinued Plextor, as it was already distributing Sony and Asus components
l Did not discontinue RPTech brand of PCs, though it contributed just Rs 1 crore to overall turnover

It wanted to get closer to its partner base and spread awareness of the brands its sells and services it offers.

Rashi Peripherals had a great year, as it added several new vendors to its portfolio. Netgear was one of its acquisitions, and it also marked Rashi's entry into the network integration business. The idea was to get into complete solution providing with consultancy, pre- and post-sales support, especially in a burgeoning segment like networking.

A major highlight for Rashi was its takeover of Zeta Technologies, a Mumbai-based distributor. Rashi wanted to get into the audio speaker segment and since Zeta was a distributor for Altec Lansing, it simply acquired its peer. The takeover has also made Rashi the exclusive distributor for Altec Lansing, a position it coveted.

Besides this, Rashi tied up with XFX for its graphics card range. It discontinued Plextor business as it was already trading into similar products of Sony and Asus brands. Also, since Plextor was largely sold into the niche segment, the company took this decision without any regrets. Sony, Logitech and Asus are the three star brands of the company with each chipping in 20%, 17% and 15% respectively to the overall turnover. IBM is also a profitable principal, with Rashi selling roughly 1 lakh of its laptops every quarter.

The distribution house also discontinued the Genuine Logitech Dealer (GLD) program, which it had instituted to counter the fake mice menace. The incidence of fakes had come down largely, making the popular program redundant.

Another program that Rashi initiated was the Channel Business Forum, which would tour 35 cities and connect with 2,500 partners nationally. But the unique aspect about this event was that it was managed from start to finish in-house and was to be completed within two months. Rashi also improved its Sony Authorized Program (SAP), which it has started in 2002. The program was begun with 32 partners and now had over 110 members.

The distribution house boasts of a negligible attrition rate, with only nine people leaving the company in the entire fiscal. Last year, it added 55 employees taking its total staff strength to 260.

Rashi currently has a dealer network of over 8,000 partners, of which roughly 800 were added last fiscal. This stability in its human resource and channel network has helped the company project itself positively to its principals.

Last year, the company also held the 'IT Mela' in Maharashtra where it invited 160 partners from various cities and took them to Mahabaleshwar for education and setting strategies on how to best sell Rashi's products. This year, the company plans to have similar programs for the northern and southern regions as well.

The company won awards from IBM as 'Thinkpad distributor of the year' and from Sony as 'Best Optical Drive
Distributor for APac'.

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