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OA COMPSERVE: Moving With The Tide
 
In a bid to become a process oriented company, OA Compserve achieved ISO 9001:2000 certification last fiscal. It focused largely on four verticals-defense, railways, education and SMB-to grow revenues by 19%.
 

 
Monday, September 20, 2004

 

RK Malhotra, CEO

SERVICES: LAN, WAN and facilities management
EMPLOYEES: 202
Branches: 5
ADDRESS: 16/8, Arya Samaj Road, Karol Bagh, New Delhi 110005
TEL: 011-25731534

STRENGTHS
l Strong hold in the government sector
l Long-term relationships with principals
WEAKNESS
l High attrition rates affected productivity
l Develop its services offerings basket

OA Compserve (OAC) grew its solutions revenues by 19% to touch Rs 67 crore in 2003-04, with services pitching in Rs 4.28 crore. The focus on services has been enhanced in the past seven months and in lieu with this, the services team has been strengthened. It crested this growth wave largely due to its focus on four verticals-defense, education, railways and the SMB segments.

OAC converted two of its divisions into two different companies - Silicon Comnet and Renovation Comnet, for better business focus. Silicon Comnet looks after the networking business, while Renovation Comnet takes care of the consumables business. As the parent company, OAC focused on the flagship services business.

Silicon Comnet has deployed several solutions on a variety of technology platforms and has four divisions - networking and solutions, telecommunications, infrastructure cabling and WAN service support. It has deployed WLAN solutions for the Indian Army and provided network integration services at Essar Cellphone. It's other clients include the Bombay Stock Exchange and Delhi Stock Exchange.

Among major projects that the company bagged last fiscal was the networking of the Army headquarter's technical center and management of the Air Force material and management project. This was followed by a Rs 3-crore project for Hutch last fiscal.

It also got the Rs 3 crore research and referral hospital project of the Indian Army. One reason why OAC has been able to bag a large number of government-related projects is because it is an empaneled supplier to the Delhi government. 

OAC has also achieved ISO 9001:2000 certification in a bid to become a process-oriented company. Despite these efforts, it faced some rough weather in high employee turnover.

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