|
|
SERVICES:
System integration, back-office services, training, printing solutions
EMPLOYEES: 4,993
BRANCHES: 13
ADDRESS: 201, Arcadia, Nariman Point, Mumbai 400058
TEL: 022-22851580 |
|
|
| STRENGTHS |
| l |
Continued focus on printing solutions by setting up three proof-of-concept centers |
| l |
Strong focus on the domestic market, which accounted for 85% of overall revenues |
| WEAKNESS |
| l |
Mammoth structure to manage with lower turnover per employee |
| l |
Concentrated largely on government and BFSI |
|
With a strong focus on the Indian market, CMS Computers grew its agency
revenues by 17%, posting revenues of Rs 415 crore. It is one of the few big
solution providers with a strong focus on the domestic market - accounting for
almost 85% of its overall revenues.
The company got a shot in the arm when the DQ-IDC Customer Satisfaction Audit
survey found it to be the most preferred IT services company by CIOs,
leapfrogging even TCS, IBM, HP and Wipro.
During the 2003-04 fiscal, the company achieved major breakthrough with its
system integration services. CMS managed to bag one of the top 10 e-governance
project in the country from the Andhra Pradesh government. Further it also
bagged e-governance projects from Karnataka and Maharashtra governments.
CMS continued with systems integration as its main forte, while expanding its
reach across the country. The company increased its direct presence from 87 to
120 locations in this fiscal. The plan is to increase it further to 160 branches
by the end of 2004-05.
To increase operational efficiency on a real-time basis, it extended the JD
Edward's ERP to all it branches. Systems and process within the company as
well as operational efficiency increased substantially. This was particularly
after all its centers were well-connected on a real-time environment.
Another important move that CMS did during the years was consolidation of its
different division to bring synergy in providing total solutions. This helped it
present itself as an end-to-end solution provider as a single entity.
CMS' entry in to money security business through Securitas Biz division was
another important occasion for the company. This unit focuses on enabling IT
infrastructure money security related infrastructure like ATM.
The company continued its focus on the BFSI and government as its core
customer segment. BFSI and government customer's requirements are well fitting
with the company's core competency of systems integration, services and
project management.
CMS has charted many plans for the year to come. However, company has only
revealed that all these plans will be customer-driven which will be in sync with
its core competency. As far as revenue target for the domestic market is
concerned, it hopes to maintain a conservative growth of 20% for the next year.
Page(s) 1
| 
