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JUPITER INTERNATIONAL: Seagate Saves The Day
 
This Kolkata-based distribution house managed to grow its agency revenues by just 8%, as frequent price drops affected its turnover volumes.
 

 
Monday, September 20, 2004

 

Alok Garodia, CEO

PRODUCTS AND SERVICES: BenQ, Samsung, Seagate, ASrock, Fullmark
DEALERS: 1,200
EMPLOYEES: 194
BRANCHES: 14
ADDRESS: 30 Jadunath Dey Road, Kolkata 700012
TEL: 033- 22379410, 22373660

STRENGTHS
l Strong presence in Eastern market with well-spread national support network 
l Appointment of select master resellers to avoid channel conflict
WEAKNESS
l Taking care of channel profitability is challenging, given frequent product price drops
l Difficulty in managing inventory due to absence of ERP and high reliance on imports

Jupiter International's agency revenues were just 40% of its overall turnover of Rs 184 crore in 2003-04, while its brand 'Frontech' contributed the rest. Its distribution revenues stood at Rs 98 crore, a marginal growth of 8% over the previous fiscal.

Seagate contributes around 60% to the overall revenues, while Samsung chips in another 15%. Its distribution of BenQ CDRs brought in Rs 42 crore, almost 48% of the overall revenue.

The company claims that though agency turnover might have not improved drastically, its bottomline has. This discrepancy is because prices of products kept falling frequently, though its profit margins remained more or less the same.

The company tied up with ASrock for distribution of its motherboards, last fiscal, becoming the Taiwanese vendors second distributor in the country. It also added 120 partners to its dealer network and launched several incentive schemes for the channel.

Although the company stocks inventory in all its 14 branches, logistics management became increasingly difficult and it decided to work with ICICI Infotech to deploy an ERP implementation. A test run was done in 4 offices and the full-scale deployment will happen in the current fiscal.

Jupiter also doubles up as a service center for all its principals, except Seagate. Last year, its shed is supplier image and also worked with its vendors to create brand awareness by means of roadshows and online promotions. It also used these conduits to generate business leads which were then passed on to its channel.

Jupiter also decided to realign its channel structure to avoid channel in-fighting. It appointed select master resellers in different regions and did business solely through these partners. This helped to bring a price stability for its distributed products, as under-cutting was strictly monitored.

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