Company
Data Infosys Ltd

Location
Jaipur

Profile
Established in 1999, Data Infosys Ltd is part of Data Group of Industries with an annual turnover of over $300 million. With a strong hold in northern India, it serves around 2.5 lakh Internet subscribers. Data Infosys Ltd also shelters the 24x7 customer care call center for various government and large corporate organizations, like BSNL, Rajasthan Tourism, JVVNL, JDVNL, AVVNL, etc.

Ajay Kumar of Data Infosys

Working with over 250 management graduates, business analysts, customer service representatives, and sales and marketing professionals, this software solution provider has developed products like XGEN Plus, an e-mail server and SpamJadoo for spam protection. Data Infosys has a partnership with IBM, Microsoft, Sun and Redhat. SpamJadoo is part of IBM Express portfolio, and Data Infosys is also the gold partner for Microsoft’s business management solution.

Current IT infrastructure
Data Infosys has in place an IT infrastructure that comprises chiefly of servers, routers, switches and server systems. Additionally, it has provided its employees a network of PCs and other IT tools required for daily transactions over the Internet. Also available are the facilities that enable DSL, ISDN, WLL and leased circuits.

The company also has software tools for development of solutions for VPN, Extranet, Internet, network solutions, and e-commerce including payment gateway. It has deployed voice over Internet protocol (VoIP), wireless application protocol, unified messaging services, call center applications and transcription software.

Proposed IT infrastructure
In order to meet its customer’s growing needs, Data Infosys is looking at expanding its IT hardware infrastructure and getting in place the most updated software. On the anvil is deployment of on-premises applications and servers, besides upgradation of existing software. This would enable the company to provide its customer’s services in the areas of web technology and software consultancy. Data Infosys would also focus on manpower training and recruitment, especially in the area of IT usage

Current systems suppliers
Data Infosys gets its hardware, systems, software and server supplies from the likes of Dell, Sun, IBM, HP and Wipro.

Qualities they look for in a supplier
Given that Data Infosys caters to a huge spectrum of customers, it expects that the supplier company must carry the product for a substantial period of time. Suppliers also must have considerable working experience in the Indian market so that they can generate valuable references. The most important factor contributing to the success of Data Infosys is the mutual trust between the client, team and the management of the company, so suppliers must fall in line to meet these needs.

Subbalakshmi BM

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